At Mera SATHi AgroTech, an initiative of VisionX Mera SATHi Private Limited, we are committed to delivering your agricultural products promptly, securely, and reliably across India. To ensure a smooth delivery experience, we partner with trusted courier services including Blue Dart, Delhivery, DTDC, and India Post. All orders are typically processed within 1–3 business days, excluding weekends and public holidays. Once your order has been dispatched, you will receive a tracking ID via SMS or email, enabling you to monitor your shipment in real-time.
Delivery timelines vary based on the shipping method chosen. Standard shipping usually takes 4–7 business days, while expedited shipping—available at an additional charge—ensures delivery within 2–4 business days. Shipping charges are calculated at checkout based on the weight, size, and destination of your order. From time to time, we may offer free shipping on select products or for orders exceeding a certain value.
Customers may request changes to their shipping address prior to dispatch. However, once the order has been shipped, no modifications to the delivery address can be made. In the rare event of delivery delays due to logistical issues or unforeseen circumstances, we will proactively inform you and work toward a swift resolution. If your package is damaged or lost in transit, please contact us within 48 hours of delivery with appropriate supporting evidence so that we can investigate and resolve the issue.
For any queries related to shipping, feel free to contact our support team via email at info@visionxmerasathi.in . Your satisfaction is our priority, and we are here to assist you every step of the way.